Bulawayo City Council

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Planning Services

To prepare functional land use development plans that promote and guide efficient, integrated and sustainable development of the city and enhance communication.

To facilitate management of the Urban space to ensure order, economy, safety and good amenities and to protect and enhance the environment.

To create and maintain an up to date land information system and process all applications for development expeditiously for the benefit of residents.

There are four sections namely:

  • Forward Planning & Traffic and Transportation
  • Estates Section
  • Development Control
  • Land Survey Section

Forward Planning & Traffic and Transportation

Prepares long, medium and short term plans for the city through shared vision with stakeholders, guide the future growth and development of the city with a view to achieving a sustainable development.

Ensures an efficient transportation network that is integrated , safe, cost effective and sustainable to meet the city's needs.Promotes the use of public transport.

Estates Section

Produce technically sound, economic and effective layout plans that are dynamic and responsive to the needs of the city residents.

Promote the growth of the city and manage urban land through efficient land utilization.

Development Control

Guide/regulate and manage development in the city to ensure compliance with Town Planning requirements and to process applications for development permits, subdivisions, consolidations with speed in the city with compliance to the requirements of the act.

Land Survey Section

Provide very accurate and high quality land survey information and data in an efficient and cost effective system to all our customers both internally and externally while ensuring accessibility of data and information.


Services Provided


Service / Service Product Service Level Standards Where Public Can Get Service From
Recommendations for route authority for commuter omnibus Immediate Tower Block, 7th Floor
Recommendation for liquor Immediate Tower Block, 7th Floor
Development Permits (Plans) 1 week Tower Block, 7th Floor
Development Permits (Plans) 1 week acknowledgement.
3 months processing
Tower Block, 7th Floor
Regularisation of illegal uses 1 week acknowledgement.
3 months processing
Tower Block, 7th Floor
Application for land 1 week acknowledgement.
3 months processing
Tower Block, 7th Floor
Non title surveys, Topographical surveys 2 days Tower Block, 7th Floor
Relocation of beacons 1 day Tower Block, 7th Floor
Investigating and resolving boundary disputes 2 days Tower Block, 7th Floor
Processing cancellation of portions of general plans One month Tower Block, 7th Floor
Issuing survey instructions to private land surveyors Immediate Tower Block, 7th Floor
SITE MENU
  • Call Centre Contacts:
  • (09) 71290 - All Networks
  • callcentre@citybyo.co.zw
  • Fire and Ambulance:
  • 993, 994 , (09) 71717
  • 08080081 - Econ toll free