The Town Clerk's Department's main function is to provide administrative direction to the Council's affairs and is headed by the Town Clerk, Mr. Christopher Dube who is the Chief Executive Officer. The department manages and guides the Municipal organisation in accordance to the statutory powers and duties conferred on the Council by statutes and policies laid down by the Government of Zimbabwe and Municipal by laws.
The Town Clerk's Department comprises of 6 (six) functional sections.
Human Resources Section
Headed by the Human Resources Manager, the section's main goals are to promote and manage harmonious industrial relations within Council, to procure quality staff as required by client departments and place jobs to their correct levels in the Council's grading scheme. The Section ensures that employees adhere to the Council's Conditions of Service and spells out the Code of Conduct for employees and those internal disciplinary cases are finalized timeously.
The Section is headed by the Training Officer. Its goals are to develop manpower and increase productivity through training and also to arrange for induction and other courses of interest to sitting Councillors and new employees.
Work Study Section
The section's main goal is to evaluate work systems and recommend cost effective methods of operation and utilization of resources. The objective of the section is to provide an internal consultancy service that enhances the efficient utilization of human and material resources.
Headed by the Chief Internal Auditor, the section provides internal audit services to the Council and ensures reliability, adequacy and integrity of financial information to the stakeholders.
City Economic Development Unit
The Section is headed by the City Economic Development Officer and its key result area is to promote investment into the City of Bulawayo. The promotes the City by participating in local and international exhibitions (funds permitting). The Section hosts visiting foreign business and other delegations, deals with applications for investment into the City by recommending allocation of industrial stands. Other key results areas of the Section include:-
Public Relations Section
The Section is headed by the Senior Public Relations officer and its Key Result Areas are: