Bulawayo City Council



The City of Bulawayo would like to advise members of the public and customers that the heavy - duty printers used to print bills/ statements are currently undergoing repairs and maintenance.

As a result, the City of Bulawayo will not be printing and sending Bills for the account months of August and September 2022 statements.

In light of those who wish to still make prompt and timely payments please note the following:

Account holders who have submitted their cell phone numbers will receive their balances via SMS.

We encourage all account holders to send the following details to WhatsApp number 0784 136 505 in order to receive your account balances::

BCC account Number

Physical Address (not the postal address)

ame and Surname (in full) of the account holder

ID Number

Date of Birth

Cell Number

Email Address

Customers who have registered on our website can view their account balances on our website www.citybyo.co.zw .

Consumers can also contact City of Bulawayo to obtain their balances by:

  1. Calling any of the following direct lines 02922 66203,02922 66624,02922 63465,02922 60731,02922 66521,02922 66479 and 02922 66513.
  2. Emailing bccbilling@citybyo.co.zw
  3. Whatsapp 0784 136 505.
  4. Visiting nearest Revenue office.

The City of Bulawayo would like to sincerely apologise for any inconvenience caused.

Your continued support is greatly appreciated.

ADVERT NO: 12013
Wednesday, 7 September 2022.


  • Call Centre Contacts:
  • (09) 71290 - All Networks
  • callcentre@citybyo.co.zw
  • Fire and Ambulance:
  • 993, 994 , (09) 71717
  • 08080081 - Econ toll free