Bulawayo City Council

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Engineering Services

Consult Related Services


Engineering Services Department guides and promotes a sustainable Urban Environment that fosters economic and social development, provides a total quality service and efficient infrastructure to the community through sound Municipal Engineering, Urban Planning and Administrative excellence.

The department of Engineering Services comprises of four branches namely Water, Roads, Town Planning and Administration. They are described briefly below:-

The department is through it different branches responsible for:

  • Water Branch Functions
  • Roads Branch Functions
  • Administration Branch

Water Branch

Sections Include:

  • Water Supplies
  • Water Distribution
  • Electro-mechanical Section


  • Supplies Section – management if dams, water treatment works and sewerage treatment works, pumping mains.
  • Distribution Section – water reticulation, sewerage reticulation, chokes, burst pipes / leaks.
  • Electro-mechanical Section – electrical repairs, mechanical repairs, fitting.

Roads Branch

Sections Include:

  • Road Planning and Design
  • Road Maintenance
  • Road Operations
  • Traffic Management


  • Projects and Planning Section – project management, projects budgeting and prioritization, detailed designs and project specification, management contract, management planning reporting and evaluation.
  • Public Lighting and Traffic Section – street lighting maintenance and design traffic lights maintenance and design, traffic safety, communication radios maintenance.
  • Operations Construction and Maintenance – implementation of projects, implementation of maintenance plans, resource planning and monitoring quality control.

Administration Branch

Is responsible for the following in the department:

  • Budget formulation (Capital and revenue
  • Coordinating all department activities
  • Stores services
  • General and staff record management (electronic and manual)
  • Recruitment and selection process, termination and redeployment
  • Disciplinary process provision and grievance handling
  • Induction/Training
  • Typing and reception services
  • Processing payments
  • Costing services
  • Tender processing management
  • Printing and Plotting services
  • Messenger services
  • Transport management services
City Council Booklet final
  • Call Centre Contacts:
  • (09) 71290 - All Networks
  • callcentre@citybyo.co.zw
  • Fire and Ambulance:
  • 993, 994 , (09) 71717
  • 08080081 - Econ toll free